How do I place an order?

You can place an order online or via email. Online orders: Place items in your cart by clicking on the "Add to Cart" button for each item. You can view and update your cart at any time by clicking on the "View Cart" button. When you are ready to pay for your purchase click on the "Check Out" button located in your shopping cart. Follow the directions on each page and enter the required information. Ordering online is safe and easy using the Secure SSL Encrypted Shopping cart. Email: If you would like to order via email please complete the email order form.

What forms of payment do you accept?

We accept Paypal, Mastercard, Visa, American Express, Discover, and payment directly from your bank account.


Is my personal information safe?

Our shopping cart is SSL Encrypted to keep your personal, credit card, and bank account information safe.

What is your return policy?

We want you to be happy with your purchase and your satisfaction is our top priority. If for some reason you are not completely satisfied with your purchase, we will gladly exchange your item or issue you a refund within 14 days of the purchase date. Please read the details of our Return Policy


Do you guarantee your jewelry?

We take pride in the quality of our jewelry pieces and want you to have peace of mind before purchasing from Simply Jules. We offer a 60-day guarantee on the workmanship of each piece. If your jewelry is to break within 60 days of the purchase date, we will gladly repair it for free. For more information please read Our Guarantee


What kinds of beads and components are used?

Our jewelry is made using 49-strand beading wire, which is the most durable and flexible. We also use sterling silver wire, beads, clasps, and findings (unless noted otherwise), semi-precious stones, fresh water pearls, Swarovski crystals and pearls, glass, wood, and much more. Each piece of jewelry will have a detailed description of all materials used.

How do I care for my beaded jewelry?

There are many ways to keep your jewelry safe. For tips and guidelines please read our page about Jewelry Care


Do you do custom designs?

Absolutely! We would be happy to design a piece just for you. Custom orders typically take 1-3 weeks, depending on the availability of beads and supplies.


Do you have a paper catalog?

Our jewelry is handcrafted and nothing is mass produced. Each piece is unique and no two pieces are exactly alike (with a few exceptions). It would be impossible to keep a paper catalog up-to-date, therefore, we do not have one available. All of our products can be found on our website.


Will the colors of the jewelry be exactly like the pictures shown?

We will do everything we can to take good quality photos of our jewelry to present the most accurate idea of the true colors. However, because of varying web browsers, photo lighting, etc.., the colors of our jewelry may be slightly different in person.

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